Please read these terms before using 22arc. We've written everything in plain, straightforward language to avoid any confusion.
If you have any questions, please contact Support.
The rules and terms described in this document ("Terms and Conditions") apply to all users of the 22arc platform. This includes the 22arc website, all its pages, games, betting markets, payment services, and customer support services.
By accessing or using 22arc, you confirm that you have read, understood, and fully accepted these Terms and Conditions. If you do not agree with any part of these terms, please do not use the platform.
These terms and conditions do not override any rules specific to a particular game or section — rather, they work alongside them. Where special rules apply to Sports Betting, Live Casino, slots, or Virtual Sports, those rules must also be followed.
These Terms and Conditions are written in Bengali. In the event of any discrepancy between a translated version and the Bengali original, the Bengali version shall prevail.
To use 22arc, all of the following conditions must be met:
Use of 22arc by anyone under 18 is strictly prohibited. If age verification fails, the account will be closed and the balance forfeited.
Accessing 22arc via VPN or proxy from a restricted region is a violation of our terms and conditions and may result in account suspension.
Opening an account under someone else's name or with false information is strictly prohibited and constitutes a serious breach of our terms.
If you have previously activated Self-Exclusion, you will not be able to create a new account or log in during that period.
Date of birth is required at registration. 22arc may request age verification via NID or passport at any time. Withdrawals may be held until verification is complete.
Each person may only register one account. If multiple accounts are found belonging to the same individual, all accounts will be closed and all balances and bonuses will be forfeited. This policy also applies to family members sharing the same device or network — in such cases, you should notify support in advance.
The name, date of birth, address, and mobile number provided at registration must be accurate. The name on your payment method must match the name on your 22arc account. Incorrect information may cause issues during KYC verification and could delay withdrawals.
Keep your password strong and never share it with anyone. Any activity on your account is considered to have been carried out by you — unless you report it to support immediately. If you notice anything suspicious, change your password right away and contact support.
22arc currently accepts payments via bKash and Nagad only. No other payment methods are accepted. Deposits are generally credited to your account within a few minutes. If there is any delay, contact support with your transaction ID.
| Subject | BKash | Nagad |
|---|---|---|
| Minimum Deposit | ৳20 | ৳20 |
| Maximum Single Deposit | ৳25,000 | ৳25,000 |
| Deposit Processing Time | Instant | Instant |
| Minimum Withdrawal | ৳200 | ৳200 |
| Withdrawal Processing Time | Average 5 minutes | Average 5 minutes |
| Withdrawal Fee | Free | Free |
Withdrawals must be made to a bKash or Nagad account registered in the same name as your 22arc account. Withdrawals to third-party numbers are not permitted. KYC verification may be required for large withdrawals made for the first time.
Bonus funds cannot be withdrawn directly. To withdraw winnings earned using a bonus balance, you must first meet the Wagering Requirement. Check the promotion page for specific terms before making a withdrawal.
New members can receive a 100% welcome bonus on their first deposit (up to ৳10,000). To qualify, a deposit must be made immediately after registration and must meet the specified minimum amount. The bonus amount must satisfy the required Wagering Requirement before any withdrawal can be made.
The Wagering Requirement is a multiplier that determines how many times bonus funds must be wagered before winnings can be withdrawn. For example, if a bonus is ৳1,000 with a 30x wagering requirement, you must place a total of ৳30,000 in bets before withdrawing. Wagering Requirements vary by promotion — check the promotions page for details.
22arc strictly discourages Bonus Abuse. If any of the following behaviours are detected, your account may be suspended and bonuses forfeited:
Every bonus and promotion has a set expiry date. Any unused bonus is automatically cancelled once it expires. Make sure to check the deadline as soon as a promotion is offered.
Once a bet is confirmed on 22arc, it generally cannot be cancelled — unless the event is called off or postponed. Review your bet slip carefully before confirming. 22arc reserves the right to void bets placed at incorrect odds due to a technical error.
Odds may change before a bet is confirmed. If you wish to proceed at the updated odds, please re-confirm your bet. In Live Betting, odds shift rapidly — delays in deciding may result in the market closing.
If a sports event is cancelled, all bets are generally voided and stakes are refunded. If an event is rescheduled outside its original timeframe, 22arc may apply special rules — please refer to the rules for the specific sport.
There is a maximum payout limit per single bet, which varies by game or sport. Payouts beyond this limit will not be issued — however, the original stake will be refunded. Visit the relevant section page or contact support to find out the specific limits.
| Bet Type | Minimum Bet | Maximum Single Bet | Cancellable? |
|---|---|---|---|
| Sports Pre-Match | ৳20 | ৳50,000 | Before Confirming |
| Sports Live | ৳20 | ৳25,000 | No |
| Virtual Sports | ৳20 | ৳10,000 | No |
| Live Casino | ৳20 | Varies by Game | No |
All slots and virtual games at 22arc use a certified Random Number Generator (RNG). Every spin or round is entirely independent — previous results have no influence on future outcomes. The RTP (Return to Player) for each game is available in the game information.
If your connection drops or a technical issue occurs mid-game, 22arc will review server logs to determine the outcome. Server-side logs are final — screenshots from your device are not accepted as evidence. Please contact Support if this happens.
Any game may be removed at any time due to changes in game providers or licensing requirements. If a session is in progress, it will be automatically ended and the original stake will be refunded.
22arc believes every player should game responsibly and for entertainment. We take gaming-related concerns seriously and are committed to providing support.
You can set daily, weekly, or monthly deposit limits. Once set, lowering a limit takes effect immediately; raising it requires a 7-day cooling-off period.
Set a daily limit on how many hours you play. Once the time is up, your session will end automatically.
You can temporarily suspend your account for anywhere between 24 hours and 90 days. During this period, betting and deposits will not be permitted.
Self-Exclusion can be set for a period of 6 months to 5 years. Your account will not be reinstated during this time, even if you contact us.
Learn More Responsible Gaming Visit the page.
You can close your account at any time by contacting support. Before closing, please withdraw any remaining balance (provided there are no pending Wagering Requirements). After closure, your data may be retained for a legally defined period.
22arc may suspend or permanently close an account for the following reasons:
If an account is closed due to a rule violation, the balance may be forfeited. However, if there is no evidence of a terms breach and the closure is purely for operational reasons, the remaining balance will be returned.
22arc's detailed policy on the collection, storage, and use of user personal data is outlined separately Privacy Policy as stated on the page. In brief:
For more information on data protection Privacy Policy read.
The 22arc website, logo, game designs, graphics, content, and software are the exclusive intellectual property of 22arc. Copying, redistributing, or using any part of them for commercial purposes without permission is strictly prohibited.
Viewing and using this website for personal, non-commercial purposes is permitted. If you wish to use any part of it publicly, please request permission through Support.
For any dispute involving a bet, payment, or account matter, contact support first via live chat or email. The support team typically responds within 24 hours. Complex cases may take up to 7 business days.
In any dispute, the logs and data stored on 22arc's servers shall be considered the definitive record. Screenshots or screen recordings from personal devices are not accepted as conclusive evidence, though they may be used as a reference.
Complaints must be submitted within 30 days of the relevant event or transaction. Claims made after this period will generally not be accepted.
22arc reserves the right to update these Terms & Conditions at any time. For significant changes, you will be notified in advance via your registered email or an in-platform notification.
Continued use of the platform after any update will be taken as acceptance of the revised terms. We recommend checking this page regularly. The date of the latest update is always shown at the top of the page.
Any bets placed before a change to these Terms and Conditions will remain subject to the terms in effect at the time the bet was placed.
A summary of the most important aspects of 22arc's Terms & Conditions.
No one under the age of 18 is permitted to use 22arc. Age verification is always active, and NID may be requested if there is any doubt.
Withdrawals must be made to the same bKash or Nagad number used for the deposit. Withdrawals to third-party numbers are strictly prohibited.
Check the Wagering Requirement and validity period before claiming any bonus. Abuse may result in bonus cancellation and your account being put at risk.
If multiple accounts are found belonging to the same person, all accounts will be closed and all balances forfeited — no exceptions.
Server-side data is authoritative in any dispute. If an issue arises, contact support immediately and keep all relevant information on hand.
Use Deposit Limits, Time Out, and Self-Exclusion. Responsible gaming is a core commitment at 22arc.
The rules at 22arc are straightforward and fair. Create an account and enjoy the best gaming experience in Bangladesh.
The most important points from the full terms and conditions, all in one place. See the relevant sections above for more detail.
| Subject | 22arc Policy | Details |
|---|---|---|
| Age Restriction | Minimum Age 18 | Section 2 |
| Number of Accounts | One per person | Section 3 |
| Minimum Deposit | ৳20 | Section 4 |
| Withdrawal Time | Average 5 minutes | Section 4 |
| Bonus Wagering | Varies by promotion | Section 5 |
| Bet Cancellation | Possible Before Confirming | Section 6 |
| Complaints Deadline | Within 30 Days | Section 12 |
| Notice of Changes to Terms | Advance Notice Provided | Section 13 |
The most common questions that come up after reading the terms and conditions.
Play in a safe and transparent environment at 22arc. Our support team is always here if you have any questions.
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