22arc Responsible Gaming — Your Safety Is Our Commitment

Gaming at 22arc is entertainment, not addiction. We believe every player has the right to stay in control — here you'll find everything on how to play within healthy limits and when to stop.

Safe Environment Set Limits Self-Exclusion Support Available
Important Notice: Gaming can be fun, but too much of it causes real harm. 22arc gives you the tools to keep your play in check. Read through this page to the end — something here might genuinely help you.

What Is Responsible Gaming

Responsible gaming means engaging in online gaming in a way that does not negatively impact your life. It means gaming will not harm your peace of mind, family relationships, work, or financial stability. There is a significant difference between playing for entertainment and treating it as a source of income.

22arc believes every user has a responsibility to stay informed and understand their own limits. We provide a range of tools and support to help you do exactly that. On this page, we cover how to play safely, what warning signs to watch for, and how to get help.

Core Principles of Responsible Gaming

  • Entertainment is the Goal: Gaming is for entertainment, not for recovering money you've lost.
  • Time & Spend Limits: Before you play, decide how much money and time you're willing to spend — then stick to those limits.
  • Balance with Other Activities: Gaming will not interfere with your family, work, or social life.
  • Play With a Clear Head: Do not play when you are stressed, depressed, or under the influence of alcohol.
  • No Shame in Asking for Help: If you feel like you're losing control, seek help immediately.

22arc provides the platform — how you use it is your responsibility. But we're here to help you meet that responsibility.

Tools to Stay in Control at 22arc

You can easily enable these tools from your account settings. If you're unsure how any tool works, just ask support.

Deposit Limit

Set a daily, weekly, or monthly maximum deposit amount. Lowering your limit takes effect immediately; increasing it requires a 7-day waiting period.

Loss Limit

Set a maximum amount you're willing to lose within a given period. Once that limit is reached, play stops automatically.

Time Limit

Set a maximum daily play time. When the time is up, you'll receive a reminder and your session will end.

Reality Check

A pop-up reminder every 30, 60, or 90 minutes showing how long you've been playing and how much you've spent.

Time-Out (Break)

Temporarily pause your account for anywhere between 24 hours and 90 days. During this time, you won't be able to log in or make deposits.

Self-Exclusion

A permanent account closure lasting between 6 months and 5 years. Your account cannot be recovered under any circumstances during this period.

Marketing Off

If you'd rather not receive promotional SMS or emails, simply turn off the marketing option.

History Review

Download your betting history to see exactly how much you've spent and how often you've played — face the facts.

Keep in Mind: Once a limit is set, lowering it takes effect immediately — but increasing it requires a 7-day cooling-off period. This is intentional, to prevent impulsive decisions to raise your limits.

Signs of Addiction — Check Yourself

Gaming addiction creeps up gradually. At first everything feels fine, but over time it starts affecting other areas of your life. Be aware if you notice any of the signs below in yourself.

Spending More and More

The stakes that used to excite you no longer do — so you keep spending more to get the same feeling.

Chasing Losses

You're chasing losses — coming back the next day and betting even more to recover what you lost, and the cycle won't stop.

Hiding It from Others

You're hiding your gaming from family or friends and keeping your spending a secret.

Neglecting Other Responsibilities

Losing focus at work, at home, or in social situations — gaming is always on your mind.

Debt or Borrowing

Borrowing money to play, unable to pay off the credit card at the end of the month.

Emotional Distress

You feel restless, anxious, or irritable when you're not playing — you can't seem to feel okay without gaming.

Disrupted Sleep & Eating

Staying up late to play, skipping meals, or lying awake thinking about gaming.

Attempts to Stop Have Failed

You keep telling yourself "I'll quit," but you're back again within hours or a day.

Quick Self-Assessment: If you recognize 3 or more of the 8 signs above in yourself, you may need help. Contact 22arc Support or call the helpline listed below.

Check Yourself — Is There a Problem?

Answer the following questions honestly. Nothing is recorded — this is purely for your own awareness.

1. Do you spend more time gaming than you originally planned?
2. Have you been spending less time with family, friends, or work because of gaming?
3. Have you ever returned the next day to win back money you lost?
4. Have you borrowed money or skipped paying bills in order to fund your gaming?
5. Have you hidden from family or friends how much money you have spent?

Assessment: If you answered "Yes" to 3 or more questions, you may need some help. Reach out through the support section below.

22arc's Responsible Gaming Commitment

We don't just offer games — we create a safe environment too.

Strict 18+ Policy

Age verification is non-negotiable. If your NID or passport shows you are under 18, your account will be closed immediately.

Transparent Odds & RTP

The RTP percentage is shown for every game. No hidden tricks — everything is fair and verifiable.

Support in Bangla

If you need to talk, our Bangla-speaking support team is available 24/7. Don't let a language barrier hold you back.

Time & Spending Tracker

Your account dashboard always shows how many times you've played this week and how much you've spent — full transparency, always.

Bonus Decline

You're never obligated to claim a bonus. Play with a regular deposit instead — no wagering requirements attached.

Educational Resources

We regularly publish responsible gaming articles in Bengali on our blog — read them and stay informed.

How to Set Your Limits

After logging in to your 22arc account, follow the steps below:

1
Go to Settings Page

After logging in, click the profile icon in the top right corner and open the "Account Settings" or "Responsible Gaming" section.

2
Select the Tool You Need

Choose whichever tool suits you — deposit limit, time limit, loss limit, or reality check.

3
Set an Amount or Time

Example: set a daily deposit limit of ৳500 and a weekly limit of ৳2,000 — adjust to whatever suits your budget.

4
Confirm

Click the Save button. Changes take effect immediately. Limit decreases apply instantly; increases take effect after 7 days.

5
Regular Review

Review your history at the start of each month — see how much you played and how much you spent. Knowing the facts makes better decisions easier.

How to Set Up Self-Exclusion

If you feel you need to step away from gaming for an extended period, Self-Exclusion is the best option.

Warning: Self-Exclusion is a serious decision. Once activated, your account cannot be reopened until the period ends — even if you contact support.
1
Contact Support

Request Self-Exclusion via live chat or by emailing [email protected]. This cannot be done directly from your settings.

2
Select a Duration

Choose from 6 months, 1 year, 3 years, or 5 years. The period cannot be changed once it is active.

3
Identity Verification

For security purposes, identity re-verification via NID or passport may be required.

4
Effective Immediately

Your account will be closed immediately upon confirmation. Login, deposits, and betting will all be unavailable.

5
Recovery After the Period Ends

Once your Self-Exclusion period ends, you'll be notified by email. You can then contact support to request that your account be reactivated.

Ways to Get Help — You're Not Alone

Gaming addiction is a recognised condition, and helplines and organisations around the world are here to help. 22arc can also take direct steps to support you.

Organization Services Contact Availability
22arc Support Account Limits, Self-Exclusion & Referrals [email protected]
Live Chat
24/7
Gamblers Anonymous International Support Groups gamblersanonymous.org Online Meeting
BeGambleAware Educational Resources & Counselling begambleaware.org 24/7 Helpline
Mental Health Helpline Bangladesh National Helpline 01779-554455 8–10 hours a day

The Role of Family & Friends

If someone close to you seems to be struggling with a gaming problem, help them without judgment. Have an open, honest conversation, encourage them to acknowledge the issue, and guide them toward professional support if needed. Getting angry or placing blame will only make things worse.

Self-Care & Alternative Activities

Filling your free time after stepping back from gaming is important. Try sports, hobbies, spending time with family, or learning something new. Keeping your mind occupied with other things reduces the urge to game and makes life more fulfilling.

Your Privacy is Protected: Any gaming concerns you raise with 22arc support are kept completely confidential. Your information is never shared with third parties.

Stay in Control, Stay Entertained — Play Safe at 22arc

22arc is more than just games — it's a responsible gaming environment. Know your limits, use the tools available, and enjoy the experience.

  • Free Deposit & Time Limits
  • Activate Self-Exclusion Easily
  • Get 24/7 Support in Bengali
Start Safe

FAQs

Questions players often ask about responsible gaming.

All your personal data and financial transactions on 22arc are protected with 256-bit SSL/TLS encryption. This means any information exchanged between your device and our servers is fully encrypted at all times — no third party or hacker can read or intercept it. Your password is stored in hashed form in our database, meaning even administrators cannot view it directly. Payment details (such as your bKash or Nagad number) are only used at the time of a transaction, and full account numbers are never stored. Regular security audits are conducted and all access is logged to detect any unauthorised activity. For more details on our privacy policy, Privacy Policy View the page.

In 22arc's Live Casino section, you can play with real-time dealers in games such as roulette, blackjack, and baccarat. Auto Roulette Live is an automated roulette table where a mechanical wheel is spun and streamed live in HD. The rules are the same as standard roulette — you place bets on a number, colour (red/black), odd/even, or a group of numbers. After the wheel is spun, you win if the ball lands on your chosen number or within your selected category. The betting window is typically 15–30 seconds and a timer is displayed on screen. Each round's outcome is determined by certified RNG — no manual interference is possible. Read the game rules or help section before you start. For more details, Auto Roulette Live View the page.

Play Responsibly, Enjoy Safely

Set your limits on 22arc, stay in control, and enjoy the experience. If things start to feel off, don't hesitate to reach out for help.

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